The excitement, anticipation, and anxiety that accompany the approach of a shipping date can overwhelm any importer, whether they are new to the business or seasoned pros. Discovering that your goods have unexpected CMM Inspection Companies defects at this time can be the most heartbreaking discovery you could ever make.


Sometimes the damage is severe enough that the goods are no longer sellable, and you must decide whether or not to destroy the entire batch of goods. There is a possibility that you will consider product rework before proceeding with any other action.

Deciding whether or not to ask your supplier to rework the damaged goods is not as straightforward as it may appear at first. Before you consider reworking a product, you should ask yourself the following critical questions.

3 important questions to ask yourself before proceeding with product rework; for product inspection services in China, contact AQI Service.1. How much will the product rework cost? 2. When will the product rework be completed?

Consider the cost implications of requesting a rework from your supplier before requesting one. The cost of reworking on products should be considered by the importer in order to avoid incurring additional costs from the factory.

Despite the fact that it is common for many importers to blame their suppliers for shoddy workmanship, it is critical that you consider the costs that you will incur before requesting that the importer rework on defective goods. The cost of rework incurred is due to the following:

 

bomooge_a767d6e4a1d21d77b16d2158cc3181b6.jpgTime spent repairing and refinishing damaged goods

Consider the following scenario: you ordered 2,500 promotional t-shirts, but upon inspection, it is discovered that they all have a common defect, a puckering around the neckline. If the supplier is asked to rework this defect, they will have to remove the stitching and resew the neckline seam, which is a time-consuming process. This will take a significant amount of time and effort on the part of the factory, particularly because;

The order is only a small amount of money.

Because the product is promotional in nature, it is of low quality.

For example, if your t-shirts had a more straightforward problem, such as untrimmed threads, the factory workers would be able to resolve the issue quickly and easily. Because it takes less time to rework, the factory will allocate a smaller number of employees. This rework will most likely not necessitate a rush, and thus the likelihood of additional quality issues following the rework is minimal.

It can be very expensive to have defective goods reworked.

If the value of your goods is low, it may be necessary to rework them, which will be costly. Take, for example, defects in injection-molded products: they're common. When such products are examined closely, they will reveal a seam that was left in the area where the two pieces of mold came together during the manufacturing process. The majority of modeled parts are commonly affected by this flash problem, which manifests itself at the seam of the product and appears to be excess material on the surface.

When asked to rework on the product in order to remove the flash, the manufacturer simply trims the flash from the finished product rather than replacing the faulty mold, which can cost the factory a fortune in replacement costs. This method is corrective rather than preventive, and it will cost the company a significant amount of time in the long run to trim the flash, particularly if the trimming is done manually.

It is, therefore, critical that you consider the rework cost to the company before requesting a product rework on your own initiative. If you carefully consider all of the available options for resolving a product defect, you will discover that some are more reasonable than others.

1. Is it possible that rework will delay shipment? 2.

It is possible to find yourself in a situation where you are attempting to strike a balance between rectifying defects discovered during product inspection and the date of shipment from the factory. Such situations arise when a customer expects a specific quality product on a specific date. It may be necessary to skip rework in order to meet the agreed-upon shipping deadline (see 3 Ways Experienced Importers Avoid Production Delays for additional information). The following factors may play a role in the failure to meet deadlines:

Collaboration with subcontractors

Having your goods reworked while still adhering to a deadline may be difficult if your supplier used sub-suppliers to manufacture different parts of your product. This is especially important because the supplier may not be able to repair parts that were sourced from a sub-supplier.

Consider the following scenario: you are importing a watch but discover that there is a problem with the wristband. The fact that the wristband is manufactured by a different factory than the one that is responsible for the assembly of watch parts and packaging means that your supplier will need to coordinate with the sub-supplier in order to rework the wristband. This will take time, and as a result, there will be delays in the shipping process.

Delays resulting from the holiday season

Factory doors are typically closed on public holidays, and they can even be understaffed a week before such holidays in some cases. As an example, if you are working with a supplier in China or Vietnam, you should plan ahead of time to avoid having your order shipping coincide with the Lunar New Year period, as this can result in delays even if you do not require any reworks.

If this is the case, you should carefully consider your timing, especially if you are working on a tight shipping schedule. In any case, you can communicate with your supplier to determine whether or not there are any potential causes of shipment delays. If you believe that rework will cause significant delays, you should consider the option of meeting deadlines rather than fixing minor problems that your clients may not even notice.

3. Will the rework of the product result in serious quality defects?

Many importers fail to consider the possibility that a product rework will result in a more serious defect in the product's overall quality. Before you request a product rework from your supplier, you should think about the possibility of negative consequences that the rework may have on the product in question. When product defects occur as a result of handling, requesting rework means that the product will be handled even more, which will almost certainly result in further damage.

Defects that occur as a result of the product's handling

Returning to the example of injection molded goods. Consider the following scenario: you have placed an order for 10,000 ceramic kitchen knives that have been fully packaged. However, during the inspection, it was discovered that 10 percent of the knives had a flash defect in the rubber handle. After evaluating the situation, you are confident that reworking on the knives will not result in shipping delays because you have sufficient lead time. You can also be confident that manually trimming the flash will not take a significant amount of time or cost the factory a significant amount of money.

Even if all of these considerations are taken into account and everything appears to be functioning properly, the additional handling is likely to present a problem if you decide to rework the defective batch. Due to the fact that the knives are packaged in plastic blister packs, the workers will have to unpack the knives first, which may be a difficult and time-consuming process. As well as using a blade on the product, they will be required to remove any excess material from the handle. Scratches, dirt, chips, and any other defect that may occur as a result of the rework process are all increased risks to the product during either process.

Consider the benefits of product rework against the risk of new defects arising as a result of the rework before requesting one. This is especially important when dealing with large orders. This is not an easy decision to make, but if you have previous experience with a specific product and supplier, you will have a better understanding of the risks associated with reworking.

Final Thoughts

Although many importers choose to request product rework as a means of dealing with product quality issues, this is not always the most effective solution in every situation. Rework can be expensive, especially when you factor in the time it takes to complete it, the cost to the factory, and the possibility of causing additional Reverse Engineering Service issues. When product defects occur, they can be a symptom of a larger problem. They can indicate a lack of attention to detail in product manufacturing or even a problem with the machinery used in the manufacturing process.